the friedman group’s specialty is retail sales, management and operations. we do so by training salespeople directly or through sales management at the store manager, field supervisor or owner level. one customer interacts with one employee, and the result either adds or subtracts from the customer’s perception of your organization and the amount the customer spends. whether our client has 50,000 employees or 5, the challenge is the same: how to optimize every customer interaction. it’s interesting to see the number of software developers and marketers out there bidding for the retailer’s dollar, all with ‘new and innovative’ ways to excite customers and encourage them to buy. one day it’s a virtual dressing room and the next it’s an app for your phone to keep track of what you like in the store. in the end, it’s all about what one employee says or does on the selling floor. we’ve got the best training for your employees on the planet, but in the end, each employee has to choose on his or her own to do right by your customers. we focus retailers on the bigger game of sales management and cultivating not only the intent within sales associates to make a sale, but also to treat their customers exceedingly well.
stay current with, or at least aware of the technological improvements to attract customers, but occasionally, take the time to look customers in the eyes and relate to them. retailer after retailer is dying a slow or even swift death. the autopsies confirm that they all had “fear of irrelevance” in their systems and had stopped looking customers in the eyes. this is the big game we focus on and we’d love to help you play that game better. think you know retail? he continually has the best new ideas on running a retail floor available. grab your management team and take them his course before everyone finds out about it. the friedman group’s program was responsible for 50% of our total sales increase. we absolutely recommend it for any retail organization. in 1980, sales trainers were a dime a dozen, but harry was the first to question all the typical approaches to selling.
the friedman group is a leading provider of retail consulting and retail sales training in the us and canada, helping welcome to the friedman group, inc. since 1928, our agency has committed to maintaining a high standard of “the friedman group and julie friedman have helped us build our client base from the entertainment industry., the friedman group insurance, the friedman group insurance, the friedman group real estate, friedman financial group, 5 friedman sales training steps.
the friedman group was founded in 1980 by international retail authority harry j . friedman, to provide retailers with an prior to starting friedman group he was a broker with a mid size – 14 person – brokerage firm in st. louis for seven years. friedman group with residential properties ltd specialize in homes for sale in providence, residential properties real, friedman group retail training, friedman learning online training, the friedman group santa monica, friedman gold star selling
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