yet, on occasion a customer will still decide to break out of their online purchasing habit and stroll into a physical retail store. then, and as you get near the customer without even mumbling a word, you hear, “i’m just looking.” you wonder in silent frustration, “what did i do? ), and there are two or three other salespeople in the store. because you’re busy, which makes you seem less likely to be pushy or aggressive. this type of customer behavior is something we have witnessed in almost every retail environment all over the world. this is one reason amazon and other online retailers are so successful. and when given that chance, how you approach the customer can be seen as a violation of that personal space we mentioned. you can cross it and say your hello, or you can walk parallel to a customer and say your hellos without entering someone’s personal space.
this gives customers the impression that you have something on your mind other than slamming them up against the wall and trying to sell them everything in the store. topping the list of those who do this very poorly are car dealerships. most of the time, the customer will turn around, take a few steps toward you and say, “sure.” of course, the big problem is: what’s the question? there are many more techniques we use to structure the best initial engagement and each one is meant to move a customer along their purchasing journey. it’s possible that you just need the right tools in your toolbox. the friedman group are recognized experts in retail sales and management training. the friedman group is a retail consulting and sales training company focused on improving retailers through high-quality courses. its proven track record includes over 5 million retailers trained, more than 150,000 companies represented, and 15% to 50% sales increases in its more than 35 years in the business.
we have incorporated all of these techniques into our award-winning gold star selling program, which we have developed the most comprehensive step-by-step system to retail selling in the industry, and it even comes with the five-step sales process is a simple, linear approach to selling. the process begins with initiating contact with the, 5 non negotiable friedman sales training steps, friedman training twi, friedman training twi, 5 steps to sales pitch, friedman learning online training.
the most widely used retail sales training course in the world. we have developed the most comprehensive step-by-step system to retail selling in the industry, our five core publicly delivered workshops were personally created by retail boot camp is for any salesperson or sales manager selling less then average. for salespeople, if they learn secrets of the trade from the master of retail selling and sales training. no thanks, i’m, retail sales training, 5 steps of sales presentation, friedman selling system, what is the friedman sales technique
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